Privacy policy
The data used to provide account access, connections, payments and support.
Data needed to operate the service
Account creation and operation may involve your name, email, language preferences, trading account identifier, broker server name, connection status and operational events. Payment and support records may also be processed.
Sensitive connection information
Sensitive connection data is held in the backend and is not published in public pages or downloadable public reports. RiseGroupFX does not ask you to transfer broker trading funds to RiseGroupFX.
Use and retention
- Authentication and abuse prevention.
- Model execution and connection troubleshooting.
- Payments, support and product improvement.
- Applicable legal obligations.
Your requests
Use a support ticket to request access to, correction of or deletion of data that can be deleted. Some financial or security records may need to be retained for applicable legal periods. This operational policy requires jurisdiction-specific legal review.